your questions answered

your questions answered...

Here are the questions most frequently asked by our clients:

1. Why are we called Unique Alternatives?

Every one of the unique short break experiences we organise are completely bespoke and created to fit around your interests and budget. As an independent business we can offer you lots of choice, flexibility and ideas for your unique break as we are not restricted to using certain suppliers, instead we have access to the entire marketplace to find bespoke solutions that you won’t find through a travel agent.

2. Why choose Unique Alternatives?

We offer something different for people who don't want the ‘run-of-the-mill’ short break experience.

We save you lots of time and frustration searching the Internet for ideas and making endless phone calls to arrange everything.

We go that extra mile to organise everything you need down to the smallest detail to ensure your short break experience is a special one you'll remember for years to come.

Our first class service is second to none, providing you with high standards every step of the way.

3. Where can I go for a unique short break experience?

As an independent business we are not restricted to using certain suppliers in specific places and do not offer any standard packages, so we can organise anything that is possible! CONTACT US now with your requirements.

4. What can you organise for me?

Everything you need for that unforgettable short break experience, including:

accommodation
transport
lunch and dinner reservations
details on places to visit
tickets for special events
mobile caterers
entertainment for private parties
activities
extras - champagne, flowers, wine, chocolates
and MORE ...

5. How do I make a booking?

There are 3 ways, either:

fill out our Enquiry Form with your requirements
email us at enquiries@unique-alternatives.co.uk
call us on 0115 9528548

6. How does your booking process work?

Booking your unique short break experience couldn’t be easier!

First of all please read our Terms & Conditions of booking
Then either fill in the Enquiry Form, give us a call or send an email with your requirements
We then send you a quotation, copy of your Booking Form and Terms & Conditions
If you are happy with the quotation, return your signed Booking Form and Terms & Conditions to us with adeposit of £50 to confirm your booking.
We will then start researching and sourcing the options available to match yourrequirements.
These will be presented to you as a draft itinerary for confirmation.
Once you are happy with the itinerary, bookings will then be confirmed and payments made to third party suppliers.
We will then send you an invoice for our costs (as per the quotation) and once this balance has been paid, we will send you your final detailed itinerary. (Please note that any changes made to your short break after this balance has been paid may attract an administration charge of up to £25).

7. What do I need to pay upfront to make a booking?

Only £25 deposit to confirm your booking, with the remaining balance payable once all bookings have been confirmed.

8. How do you make your money?

Our first class service is charged at an hourly rate of £25. The total cost for organising your unique short break experience will depend on the amount of time involved in finding and arranging bespoke solutions to match your requirements. We will provide you with a quotation prior to you making a booking with us. Start saving time today, contact us now for your quotation.

9. Do we need to be aware of any hidden charges?

No. We operate in a totally honest and transparent way so you know exactly how much you will be paying for our service from day one.

10. Do you use reputable suppliers?

We only use the very best suppliers and all the accommodation we book for our clients is quality assured.

11. What about insurance?

We ensure that every supplier we use has Public and Product Liability Insurance in the event of an accident or equipment failure.

dont just take our word for it...

For our New Year's Eve break, Amanda found us a lovely hotel which had the relaxing atmosphere we needed. As part of The Leading Hotels of the World it was somewhere very special with luxury high on their agenda. ... more

My husband's surprise 40th birthday weekend was a great success thanks to Amanda for finding a... more

We had a really good relaxing break in Pembrokeshire. The cottage was in an excellent location with sea views, great beaches to walk the dog on.... more